Lots of options for pianos of all prices. They have beautiful used pianos available as well!

We purchased a new GL-10 from Bob last year for my daughter. It was a rational buy without doing much research and Bob was very good at selling. However I gave 3 star for 2 reasons: 1. Price, I've later came to know that if you're willing to do some research, the same piano can be purchased at a very deep discount, I'm talking about 30% saving delivery to your house through group buy deal. you can argue for warranty and delivery experience etc., but 30% discount is definitely worth to take the chance. 2. Free Tuning, I was told there're 2 free tunings and I didn't ask for any written proof since Bos did a fantastic job selling the piano. However later found out the second tuning is not within the first year rather first 6 month with a vouchor in the bench. I'm pretty sure there was no vouchor anywhere. I found this not reasonable especially I've called in a month after took the delivery and asking about the tuning and I was told the first one was done before delivery and too early to ask for 2nd tuning. Bob said he has done this more than 10,000 times and out of their good faith they will pay half of it. lol update 1: got my second tuning done, nice, clean and fast, no complaint. Bob also reached out over the phone but I was too busy to pick up and he texted to offer me another half price tuning since there was some misunderstanding/miscommunication. I won't take advantage of it but I like how much he cares about his business so I'm bumping up the rating to 5. I guess you're paying extra when buying local for support, whole shopping experience and warranty.

My husband and I started to look for a new piano for our family back in April. We came across The Piano Company in the Dulles Town Center. There, we met Antoine Robinson, who kindly spent a couple of hours with us, helping us to learn about a variety of pianos, their mechanisms and features. He allowed my 14 year old son to try out as many new and used pianos as he wanted, and answered the many questions we all had. Before we left, he recommended that we check out other pianos in the Leesburg stores. In May, after my older son returned from college, we did just that. In the Market Street store, we met Robert Purdon, who allowed my older son to explore the pianos he was interested in and talked about the different aspects of each. My son was impressed with Mr. Purdon's knowledge and ability to understand what he was describing as he played on each piano. I felt that Mr. Purdon could tell by my son's playing and comments, what type of piano would suit him best. However, he was respectful and let my son think it through for himself. We ended up purchasing a Kawai K500 and love it! The price was good and delivery fast as and easy. The customer service was outstanding!

Very knowledgeable! Bob and Antoinette know their products.

I spoke with Alex and Bob the owner. Even after many years in the piano business, Bob still has incredible passion for the quality of the Kawai pianos. The passion is fueled by detailed knowledge of the manufacture of the instruments. The nicer pianos are stunning in looks and sound.